Chatbots like ChatGPT, Gemini, Microsoft Copilot, and the recently released DeepSeek have revolutionized how we interact with technology, offering assistance with everything from drafting e-mails to managing your to-do list.

But as these AI-driven tools become part of daily business operations throughout Monmouth and Ocean County, concerns about data privacy and security are growing. What exactly happens to the information you share, and what risks might local businesses be exposing themselves to?

These bots are always on, always collecting data. Some are more transparent than others, but none are truly off-the-record.

How Chatbots Collect And Use Your Data

When you use chatbots, the text you enter is processed and often stored. Here’s how some of the most popular platforms handle your data:

• ChatGPT: Collects your prompts, device details, and location. Some of this data may be shared with vendors to improve performance.
• Microsoft Copilot: Collects similar data, plus browsing history and app activity. It can be shared with vendors or used for ads.
• Google Gemini: Stores your data for up to three years, even if deleted. Conversations may be reviewed by humans.
• DeepSeek: Collects detailed info including chat history and typing behavior, storing data on servers in China and using it for ad targeting.

Potential Risks To Local Users

Businesses in Monmouth and Ocean County using these tools should be aware of:

• Privacy Concerns – Sensitive data could be accessed by developers or third parties, increasing the risk of breaches.
• Security Vulnerabilities – Some chatbots have been exploited to execute malicious actions, like phishing or data theft.
• Compliance Issues – Using tools that mishandle data may put your business at odds with regulations like GDPR.

How To Protect Your Business

• Avoid entering sensitive or personal information unless you understand the platform’s data policy.
• Check privacy settings – many platforms let you limit what’s stored or shared.
• Use enterprise tools like Microsoft Purview to manage AI-related risks.
• Stay informed – regularly review privacy policies for tools you rely on.

The Bottom Line For Monmouth & Ocean County Businesses

AI chatbots offer convenience, but they also come with risks. Understanding how your data is used and taking steps to protect it are essential.

Concerned about your digital security? Schedule a FREE Network Assessment to pinpoint vulnerabilities and ensure your systems are secure.

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